High tech B2B organizations are moving fast. Are you?
Disparate applications and disconnected processes can have an adverse effect on the health of the business. It is critical that Customer Service teams have a single system of action to prioritize work and make sure that the entire organization is working toward the same common goal.
Watch this webinar to see a demo of ServiceNow CSM and how one high tech B2B organization leveraged this solution to modernize their customer service approach.
This webinar will cover:
- How this organization automated their systems
- More intuitive customer processes
- A live demo of the CSM platform
Watch the on-demand webinar to see how this organization moved from using manual tracking methods to leveraging their ServiceNow ITSM platform, before ultimately embracing ServiceNow's Customer Service Management (CSM) solution.
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