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This white paper discusses how a fully service-aware event management environment is essential to delivering the service availability and performance that customers demand.

Legacy event management tools aren’t up to the task, as IT continues to struggle with an infrastructure-oriented view, making it incredibly difficult to identify and resolve business service health issues. The white paper outlines:

  • Why manual approaches fail
  • Benefits of automated service mapping
  • How service-aware event management works

Download this white paper and learn how service-aware event management can benefit your business.